Updated Cancellation and Program Policies Due to COVID-19
Dear parents and students:
As of Wednesday March 18th, the barn is closed to the public and we will re-evaluate the situation for the spring session start date in early april.
Lesson Programs: Luckily for our sport, our group sizes are small and the barn and office areas at Sagehill are large enough (60,000 sq.ft.) that we can keep people spread out. The goal of our programs is to provide safe, quality interaction time between students and horses and we still feel we can provide this. At this time we plan to go ahead with our spring lesson program and will keep our group numbers at 3 to 4. Coaches and staff will make changes to scheduling, tack-up areas and theory to prevent students congregating together for significant periods of time, and maximizing quality one-on-one time for students and horses. This will include planning activities and lessons to keep 2 m distances between students (unless a health or safety emergency calls for otherwise). Frequent hand washing and avoiding touching your face and mouth is recommended (a good practice to have when visiting the barn at any time!). We will keep surfaces and frequently used items disinfected regularly. We will ask that if at all possible, parents and guests avoid congregating in the office and barn areas while waiting for students. Dropping off students and returning to pick them up afterwards, or remaining in your vehicle, would be greatly appreciated whenever possible to reduce the number of people in the barn. We encourage all our equestrian development program students to purchase their own grooming kit and helmet to reduce using common equipment.
Group Gatherings: We will be cancelling large group theory sessions and other large group gatherings to ensure our rooms and barn can accommodate adequate social spacing. If you are a student of Bennett or Tressa, they will be in touch as to how they will be doing their theory classes for the upcoming spring session. Theory sessions will be modified to avoid gathering in rooms or close contact between students. Deposits on room rentals for large group gatherings will be refunded if events cannot be postponed to a later date or alternative programming cannot be accommodated (i.e. private lesson for birthday girl/boy). We have a special offer on for birthday riding lessons for families on the birthday page!
Equine Assisted Learning Programs: We will be moving ahead with equine assisted learning programs over the spring, but will be reducing our group sizes to accommodate for increased spacing and implementing more individualized programming. Please contact us for more info if you are planning a session with us!
Cancellation Policy: For the remainder of the winter session and the upcoming spring session, we will be waiving the 24 hrs notice required to reschedule lessons. If you are feeling unwell or if you are required to go into self isolation, please notify us immediately and do not come to your riding lesson. If necessary, we will schedule make-ups over our scheduled breaks between lesson sessions or into the upcoming sessions (i.e. summer session if necessary). We can discuss serious cases on a case by case basis if refunds for the session are required for certain individuals due to COVID-19. Students and participants that have traveled out of the country are asked to respect the recommend 14-day isolation policy and not attend lessons during that time. We will waive late registration fees for students who need to delay lesson start due to this reason. If for any reason we are no longer allowed to run programming we will offer refunds for day programs, camps or other such programming.
We have a break coming up between the winter and spring lesson sessions between March 22 and April 4th 2020. If any further changes are required we will keep students and parents informed during the break.
We hope you are enjoying the health and wellness benefits our wonderful horses and coaches provide and look forward to working with you in the coming months. We feel confident that we can continue to provide a safe atmosphere and quality lessons and programming for students during this time. Thanks for your support of our small business!
As of Wednesday March 18th, the barn is closed to the public and we will re-evaluate the situation for the spring session start date in early april.
Lesson Programs: Luckily for our sport, our group sizes are small and the barn and office areas at Sagehill are large enough (60,000 sq.ft.) that we can keep people spread out. The goal of our programs is to provide safe, quality interaction time between students and horses and we still feel we can provide this. At this time we plan to go ahead with our spring lesson program and will keep our group numbers at 3 to 4. Coaches and staff will make changes to scheduling, tack-up areas and theory to prevent students congregating together for significant periods of time, and maximizing quality one-on-one time for students and horses. This will include planning activities and lessons to keep 2 m distances between students (unless a health or safety emergency calls for otherwise). Frequent hand washing and avoiding touching your face and mouth is recommended (a good practice to have when visiting the barn at any time!). We will keep surfaces and frequently used items disinfected regularly. We will ask that if at all possible, parents and guests avoid congregating in the office and barn areas while waiting for students. Dropping off students and returning to pick them up afterwards, or remaining in your vehicle, would be greatly appreciated whenever possible to reduce the number of people in the barn. We encourage all our equestrian development program students to purchase their own grooming kit and helmet to reduce using common equipment.
Group Gatherings: We will be cancelling large group theory sessions and other large group gatherings to ensure our rooms and barn can accommodate adequate social spacing. If you are a student of Bennett or Tressa, they will be in touch as to how they will be doing their theory classes for the upcoming spring session. Theory sessions will be modified to avoid gathering in rooms or close contact between students. Deposits on room rentals for large group gatherings will be refunded if events cannot be postponed to a later date or alternative programming cannot be accommodated (i.e. private lesson for birthday girl/boy). We have a special offer on for birthday riding lessons for families on the birthday page!
Equine Assisted Learning Programs: We will be moving ahead with equine assisted learning programs over the spring, but will be reducing our group sizes to accommodate for increased spacing and implementing more individualized programming. Please contact us for more info if you are planning a session with us!
Cancellation Policy: For the remainder of the winter session and the upcoming spring session, we will be waiving the 24 hrs notice required to reschedule lessons. If you are feeling unwell or if you are required to go into self isolation, please notify us immediately and do not come to your riding lesson. If necessary, we will schedule make-ups over our scheduled breaks between lesson sessions or into the upcoming sessions (i.e. summer session if necessary). We can discuss serious cases on a case by case basis if refunds for the session are required for certain individuals due to COVID-19. Students and participants that have traveled out of the country are asked to respect the recommend 14-day isolation policy and not attend lessons during that time. We will waive late registration fees for students who need to delay lesson start due to this reason. If for any reason we are no longer allowed to run programming we will offer refunds for day programs, camps or other such programming.
We have a break coming up between the winter and spring lesson sessions between March 22 and April 4th 2020. If any further changes are required we will keep students and parents informed during the break.
We hope you are enjoying the health and wellness benefits our wonderful horses and coaches provide and look forward to working with you in the coming months. We feel confident that we can continue to provide a safe atmosphere and quality lessons and programming for students during this time. Thanks for your support of our small business!
