Registering for the Equestrian Development Program on Equine Office
1. Log-in to your Equine Office account: http://equineoffice.io
Your user name is your email that you registered with. If you forgot your password, click on "change/forgot password" to reset.
Can't log-in? Send us an email and we'll help you get into your account. New to Sagehill? email us at [email protected]
View the FAQ page (question #13) for log-in help if you are having trouble logging in and getting an error message or email not recognized message
All students can view the calendar by clicking on the orange button View Calendar to start looking at the proposed time-slots for WINTER Session 2025 lessons. See the description of skill levels in Step 4 to ensure you are looking for the correct level of lesson, and remember you need to arrive 30 minutes in advance to tack-up before your EDP lesson. The winter session will start Sunday January 5th 2025 and run for 11 weeks!
Please read all the way through the remaining steps before proceeding with the deposit in Step 2.
2. To register for the EDP Program: Put a deposit on the upcoming lesson session
Deposits are equal to the school horse fees for the session and, once you are confirmed in the program, deposits are non-refundable, even you if quit or miss lessons in the program part way through. A separate invoice with lesson fees, tack fees and/or lease fees will be sent to you, with your deposit noted.
The deposits ensure that we will be able to maintain the health and well-being of the horses during the session even if students can't continue AND ensure we have enough horses allowing us to invest in more horses if registration numbers are high. Click here to see the Lesson Student Contracts on the private client page for more info on the deposits, make-ups lessons (require 4 hrs notice, must be completed by the end of the session) and your commitment to the number of lessons in a session. Ensure you have a signed copy emailed to [email protected]
Deposit for winter Session 2025 is 11 lessons x $30 = $330, plus 4 monthly payments of $213.40 (for group lessons). See EDP page here for more price details. Note: the price for a deposit on Equine Office is $340 as this includes a credit card fee. Private lessons and semi-private lessons have the same deposit but a higher monthly fee (Private lessons are $30/lesson and Semi-privates $15/lesson more in additional fees)
Don't worry, if we CAN'T find you a time-slot that works as we confirm the schedule, we will re-fund your deposit.
NOTE: boarders and staff do not need to purchase deposit packages (as you are not relying on school horses), your package will be assigned to you. However, you must contact us via email so we can assign your package to your equine office account.
Option 1: Making a Deposit Via Credit Card (note a 2.75% credit card fee will be added):
In your Equine Office account, select the desired program package to purchase:
*For Through the Eye of the Horse, Intro Programs, first time Parent and Me Participants please register a spot via the website, boarders and staff email us to book
Option 2: Making a Deposit Via Etransfer:
Send us an etransfer to [email protected] for $420 In the notes put deposit for fall Session 2024 and note whether you are booking EDP private, semi-private or group lessons.
For payment plans and pricing details please view the EDP Program Details HERE
3. To register for the EDP Program: The office will assign you a package and change your permissions via Equine Office
Once we receive your deposit, the next step is the office has to manually assign your package to your account to allow you to book lessons in the program you have purchased. This may take minutes if we are looking at the emails, or may take up to 24 to 48-hrs.
4.Booking into your First Choice Time-Slot
Once we have given you permission, you can book yourself into your first choice time-slot using the Book Lesson button on your Equine Office account. Use the NEXT or BACK buttons to select the date range for that week. DO NOT book into the subsequent weeks - we will do this for you once we've confirmed that there are enough students to run the lesson and no other adjustments to the schedule need to be made. Make-up lessons can only be booked after the first week of lessons is completed.
If no lessons show up/appear when you click on Book Lesson, then the office has not given you permission to book your time-slot yet. If it has been more than 48-hrs, please email us to let us know.
*NOTE: If you have not paid your previous sessions fees, you will not be given permission to book lessons until all invoices have been paid.
Time-slots have been based off the previous sessions schedule. Students wanting to book into the same time-slot as the previous session will be given priority. If you are looking for a lesson on a different day or time than you had last session, you can go ahead and book yourself into another coaches lesson or another time-slot - we will contact you if this isn't going to work. If you cannot book into the lesson you had in the previous session (i.e. it is already full), please contact us and we will fix the issue.
Ensure that you have signed up for an appropriate level for group lessons (note: level doesn't matter for private lessons):
NOTE: that semi-private lessons on the schedule are intended for students that have been in a semi-private lesson in the previous session. If you would like to switch to a private or semi-private lesson and you were previously in a group, please select one of the OPEN private lesson time-slots on the calendar, or contact us via email first to see what might work for you.
NOTE: Coach Jaime's lessons are by invite only for her continuing students. Please do not book into these lessons if you were not her student in the previous session. Coach Jaime's students have been assigned time-slots already so please select your assigned time-slot.
NOTE: Remember you will need to arrive at least 30 minutes in advance of your lesson time to catch your horse and tack-up. During the winter months, we do our best to assign horses on indoor board for lessons later in the evening.
Only book yourself into one lesson during the week of September 8th 2024. IF the time-slot works and enough students register in your class, the office will book you into the subsequent weekly sessions for the rest of the session. If we cannot fill a group lesson with at least 3 people, we may have to move you to another time-slot. All time-slots are tentative and may need to be adjusted based on registration numbers.
If we are unable to fill a class or we need to adjust a coaches schedule to remove gaps, ect., we will contact you to let you know your selected time-slot is going to be changed and let you know the alternatives available or refund your deposit.
Once we've finalized a schedule we will send out invoices with the remaining fees for the session. You can then start cancelling lessons you need to change and re-booking lessons.
Your user name is your email that you registered with. If you forgot your password, click on "change/forgot password" to reset.
Can't log-in? Send us an email and we'll help you get into your account. New to Sagehill? email us at [email protected]
View the FAQ page (question #13) for log-in help if you are having trouble logging in and getting an error message or email not recognized message
All students can view the calendar by clicking on the orange button View Calendar to start looking at the proposed time-slots for WINTER Session 2025 lessons. See the description of skill levels in Step 4 to ensure you are looking for the correct level of lesson, and remember you need to arrive 30 minutes in advance to tack-up before your EDP lesson. The winter session will start Sunday January 5th 2025 and run for 11 weeks!
Please read all the way through the remaining steps before proceeding with the deposit in Step 2.
2. To register for the EDP Program: Put a deposit on the upcoming lesson session
Deposits are equal to the school horse fees for the session and, once you are confirmed in the program, deposits are non-refundable, even you if quit or miss lessons in the program part way through. A separate invoice with lesson fees, tack fees and/or lease fees will be sent to you, with your deposit noted.
The deposits ensure that we will be able to maintain the health and well-being of the horses during the session even if students can't continue AND ensure we have enough horses allowing us to invest in more horses if registration numbers are high. Click here to see the Lesson Student Contracts on the private client page for more info on the deposits, make-ups lessons (require 4 hrs notice, must be completed by the end of the session) and your commitment to the number of lessons in a session. Ensure you have a signed copy emailed to [email protected]
Deposit for winter Session 2025 is 11 lessons x $30 = $330, plus 4 monthly payments of $213.40 (for group lessons). See EDP page here for more price details. Note: the price for a deposit on Equine Office is $340 as this includes a credit card fee. Private lessons and semi-private lessons have the same deposit but a higher monthly fee (Private lessons are $30/lesson and Semi-privates $15/lesson more in additional fees)
Don't worry, if we CAN'T find you a time-slot that works as we confirm the schedule, we will re-fund your deposit.
NOTE: boarders and staff do not need to purchase deposit packages (as you are not relying on school horses), your package will be assigned to you. However, you must contact us via email so we can assign your package to your equine office account.
Option 1: Making a Deposit Via Credit Card (note a 2.75% credit card fee will be added):
In your Equine Office account, select the desired program package to purchase:
- Deposit on summer 2024 EDP: Group Lessons
- Deposit on summer 2024 EDP: Semi-Private Lessons
- Deposit on summer 2024 EDP: Private Lessons
*For Through the Eye of the Horse, Intro Programs, first time Parent and Me Participants please register a spot via the website, boarders and staff email us to book
Option 2: Making a Deposit Via Etransfer:
Send us an etransfer to [email protected] for $420 In the notes put deposit for fall Session 2024 and note whether you are booking EDP private, semi-private or group lessons.
For payment plans and pricing details please view the EDP Program Details HERE
3. To register for the EDP Program: The office will assign you a package and change your permissions via Equine Office
Once we receive your deposit, the next step is the office has to manually assign your package to your account to allow you to book lessons in the program you have purchased. This may take minutes if we are looking at the emails, or may take up to 24 to 48-hrs.
4.Booking into your First Choice Time-Slot
Once we have given you permission, you can book yourself into your first choice time-slot using the Book Lesson button on your Equine Office account. Use the NEXT or BACK buttons to select the date range for that week. DO NOT book into the subsequent weeks - we will do this for you once we've confirmed that there are enough students to run the lesson and no other adjustments to the schedule need to be made. Make-up lessons can only be booked after the first week of lessons is completed.
If no lessons show up/appear when you click on Book Lesson, then the office has not given you permission to book your time-slot yet. If it has been more than 48-hrs, please email us to let us know.
*NOTE: If you have not paid your previous sessions fees, you will not be given permission to book lessons until all invoices have been paid.
Time-slots have been based off the previous sessions schedule. Students wanting to book into the same time-slot as the previous session will be given priority. If you are looking for a lesson on a different day or time than you had last session, you can go ahead and book yourself into another coaches lesson or another time-slot - we will contact you if this isn't going to work. If you cannot book into the lesson you had in the previous session (i.e. it is already full), please contact us and we will fix the issue.
Ensure that you have signed up for an appropriate level for group lessons (note: level doesn't matter for private lessons):
- POST INTO: completed the intro program, first time in the EDP program (will have assisted tack-up included with a coach or junior coach). Work on improving position at the trot, learning to catch and release horse outside, work towards independent tack-up
- NOVICE: completed a post-intro package, confident posting trot and just learning how to canter (will have assisted tack-up included with a coach or junior coach)
- INTERMEDIATE: working on becoming confident in the canter on a variety of horses, just starting to learn about collection, bending, and on the bit (catch and tack-up independently or assistance for a fee)
- ADVANCED: confident in collection, can ride any of the lesson horses, getting a horse on the bit and advanced movements (catch and tack-up independently or assistance for a fee)
NOTE: that semi-private lessons on the schedule are intended for students that have been in a semi-private lesson in the previous session. If you would like to switch to a private or semi-private lesson and you were previously in a group, please select one of the OPEN private lesson time-slots on the calendar, or contact us via email first to see what might work for you.
NOTE: Coach Jaime's lessons are by invite only for her continuing students. Please do not book into these lessons if you were not her student in the previous session. Coach Jaime's students have been assigned time-slots already so please select your assigned time-slot.
NOTE: Remember you will need to arrive at least 30 minutes in advance of your lesson time to catch your horse and tack-up. During the winter months, we do our best to assign horses on indoor board for lessons later in the evening.
Only book yourself into one lesson during the week of September 8th 2024. IF the time-slot works and enough students register in your class, the office will book you into the subsequent weekly sessions for the rest of the session. If we cannot fill a group lesson with at least 3 people, we may have to move you to another time-slot. All time-slots are tentative and may need to be adjusted based on registration numbers.
If we are unable to fill a class or we need to adjust a coaches schedule to remove gaps, ect., we will contact you to let you know your selected time-slot is going to be changed and let you know the alternatives available or refund your deposit.
Once we've finalized a schedule we will send out invoices with the remaining fees for the session. You can then start cancelling lessons you need to change and re-booking lessons.
